Welcome to UDG Design Gallery’s e-commerce platform. By using our website and purchasing our products, you agree to abide by the following terms and conditions. Please read them carefully before making any purchase.
1.1 These Terms & Conditions apply to all users of the website who purchase accessories from UDG Design Gallery in the Kingdom of Saudi Arabia (KSA).
1.2 We reserve the right to update, modify, or replace any part of these terms at our sole discretion.
2.1 Our website offers a selection of high-end accessories from our featured luxury brands.
2.2 All orders are subject to availability. In case an item is out of stock after purchase, we will notify you and offer a refund or alternative product.
2.3 UDG Design Gallery reserves the right to refuse any order at its discretion.
3.1 Prices displayed on our website are in Saudi Riyals (SAR) and include applicable taxes unless stated otherwise.
3.2 We accept secure online payments via credit cards, debit cards, and other payment methods available at checkout.
3.3 Full payment must be received before processing and shipping any order.
4.1 We offer delivery services across Saudi Arabia. Estimated delivery times vary depending on location.
4.2 Shipping fees, if applicable, will be displayed at checkout.
4.3 Once the order is shipped, we will provide tracking details. Delays due to customs or unforeseen circumstances are not our responsibility.
5.1 We accept returns within 7 days of delivery, provided the item is unused and in its original packaging.
5.2 To initiate a return, contact our customer service. Return shipping costs may apply unless the product is defective or incorrect.
5.3 Refunds will be processed using the original payment method within 7-14 business days after inspection.
6.1 Our products come with a manufacturer’s warranty, if applicable. Warranty details will be provided with the product.
6.2 UDG Design Gallery is not responsible for damages caused by misuse or improper handling of the products.
6.3 We are not liable for indirect, incidental, or consequential damages arising from the use of our products.
7.1 We are committed to protecting your personal data. Information collected during transactions is used solely for order processing and service improvement.
7.2 We do not share customer data with third parties except as required by law or necessary for payment and delivery processing.
8.1 These Terms & Conditions are governed by the laws of Saudi Arabia.
8.2 Any disputes arising from purchases shall be resolved through mediation. If unresolved, the case will be handled by the competent Saudi courts.
For any inquiries regarding these terms, please contact us at:
Email: [email protected]
Phone: +966 12 698 0798
Showroom Address: Prince Sultan Road, Al Qadi Center, Ar Rawdah District, Jeddah 21452, Kingdom of Saudi Arabia
