Select your products, go to your cart and process your payment at the checkout option.
Find the location available on the website.
3/5 working days, outside Jeddah within Saudi 5/10 working days.
Accessories cannot be customized / furniture contact us for more details.
We will send tracking details after payment confirmation.
Included within checkout.
Each product has product care instructions.
Urban Design Gallery
UDG is A high end Establishment in Saudi that offers access to Luxurious Furniture & Home Accessories Brands Worldwide.
Majority of UDG represented brands are from Europe & the Americas.
Yes. UDG Showroom is located in Jeddah Saudi Arabia.
Our Headquarters are in Jeddah Saudi Arabia.
If you cannot find answer to your question in our FAQ, you can always contact us. We will answer shortly!
Yes, we ship within Saudi Arabia. (At This Time)
Yes, pre-orders take up to 12-14 weeks from order confirmation and Advance payment dates (Standard Sea Freight). We will contact you for shipping arrangements once ready.
NO. online shop does not allow bank transfer.
Transfer within 3 days to avoid automatic invoice cancellation.
All Credit Card Payments will be charged within 3 Business days.
– Apple Pay – Sadad – Mada – Visa – Mastercard’s – Stc Pay – American Express – TABBY.
The Tax Is Applied According to the law requirement of KSA.
Orders are approved Immediately after payment has been approved.
Contact customer service for cancellations.
Contact customer service for return requests.
Notify customer service for assessment and after review to arrange a replacement or refund.
Yes, you can pick up orders from our showroom or warehouse within 3/5 days, with prior notice.
No. You don’t need to have an account as long as your contact details are verified before purchasing.
All the items that are In-stock are available online.
If there is a specific item – please contact UDG.
Yes. The items that are represented on the website are available in our online store.
Yes, all prices are the same. Only difference in purchasing will be shipping fees excluding special offers, sales or coupon code or being a loyalty program member (check shipping Info for reference.).
We will send a confirmation email & Message once the order and payment has gone through.
You can find the order from your account on the website or access the tracking information from your Email.
Contact us for more information.
If the items are ordered at the same checkout period.
After Payment is approved, items will be packed at our showroom or delivered to the showroom from our warehouse.
On the location specify shipping details.
No – only within KSA
Contact UDG FOR MORE DETAILS.
Yes. Contact UDG Prior for more details.
7 working days.
